Home / Our Ownership Promise: Everything We Build for You Belongs to You

Our Ownership Promise: Everything We Build for You Belongs to You

Everything we build for you belongs to you: your domain, your hosting account, your website files and content, your Google Business Profile, Analytics, Search Console and Ads accounts, and the data in them. If you leave, we hand over the logins and files in writing within an agreed time. This is written into our terms, not just promised.

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Contents

What this means

ItemWho owns itWhat we do
Your domain nameYou, as registrantWe never register it in our name
Your hosting accountYou, or with full access and a right to move itWe never hold it so that you cannot leave
Website design, files and contentYouYou can take a full copy
Google Business ProfileYou, as primary ownerWe are added as a manager, not the owner
Google Analytics, Search Console and AdsYouWe are given access, and you can remove it
Customer data and enquiriesYouWe use them only to do the work
Reports and recommendationsYouYours to keep
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Want a second pair of eyes? Clariti Digital can review your setup and show you what to fix first.

Why we do this

UK guidance advises that everything created for your business should belong to you, and that a supplier who holds your domain, hosting or accounts can make it hard to leave. We think you should stay because the work is good, not because you are locked in. See who owns your website for what to ask any supplier.

Exceptions

We do not own or resell your domain, hosting account, Google profiles or content. The only things that stay ours are tools we use on our own behalf, such as our reporting software and internal templates.

Where a paid plugin, stock image, font or tool is licensed rather than owned, the licence is in your name wherever possible, and we say so in the quote.

If you leave

  1. Tell us in writing, following the notice terms in your contract.
  2. We hand over logins, files, content and records within 14 days.
  3. We remove ourselves from your accounts.
  4. We give you a written handover note listing what has been passed over.
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In writing

The promise is part of our terms: a copy is available on request through our contact page. See also our pricing, our FAQs and, for what to check in any contract, should you sign a 12-month marketing contract.

Frequently asked questions

Do I own the website you build?

Yes, along with its content, files, domain and hosting account, subject to any licences listed above.

Do I own my Google Business Profile?

Yes. You are the primary owner, and we are added as a manager.

What if I want to leave?

We hand over what is yours within the agreed time. See the steps above.

What about paid plugins and tools?

We list them in the quote, put licences in your name where we can and say where a tool is ours.

Is this in the contract?

Yes. See the terms linked above.

Sources

Sam, Editor at Clariti Digital

Sam, Editor at Clariti Digital.

Need help with this?

Clariti Digital is a UK digital growth agency for established local businesses. We start with a diagnostic, then fix what holds back visibility, enquiries and trust. Call +44 7435 063827 or email sam@claritidigital.com.