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Selling on Google and Social Platforms: FAQs

Short answers to the questions UK sellers ask most about product data, Google Merchant Center and selling on Instagram, Facebook, WhatsApp and TikTok Shop. Each answer links to a full guide. In short: fix your product data first, keep price and stock in sync, add one channel at a time, and check each platform’s current rules before you rely on them.

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Contents

Product data

What is a product database?

The master record of what you sell, from which each channel’s feed is made. See selling online from one product database.

Why do I need one master?

Separate uploads drift out of sync and cause mismatches and disapprovals. See selling online from one product database.

Google Merchant Center

How do I set up Google Merchant Center?

Create an account, claim your website, add shipping and returns, and supply a feed. See Google Merchant Center setup for UK sellers.

Why were my products disapproved?

Usually barcodes, price or stock mismatches, image rules or policy problems. See why products are disapproved.

What is a GTIN and why is it missing?

The barcode number that identifies a product. See how to fix a missing GTIN.

What is a price mismatch?

The feed price differs from the product page price. See how to fix a price mismatch.

What if my whole account is suspended?

Read the message, fix your website and data, and request a review. See what to do if your account is suspended.

Can someone check my feed?

Yes, see our product feed health check.

Instagram, Facebook and WhatsApp

Can I sell on Instagram, Facebook and WhatsApp from one catalogue?

Instagram and Facebook use Meta’s catalogue tools, and WhatsApp has a business catalogue. Check current UK availability. See selling from one catalogue.

Which channel should I start with?

The one where your customers already look, with data that is ready. See which sales channel to start with.

TikTok Shop

How do I sell on TikTok Shop in the UK?

Apply through the Seller Centre as a UK business or sole trader. See how to sell on TikTok Shop in the UK.

How much does TikTok Shop cost?

Setup is free according to UK guides and TikTok takes a commission per sale. See TikTok Shop fees and requirements.

Who can sell on TikTok Shop in the UK?

UK-registered businesses and sole traders with UK ID, as reported by UK guides. See TikTok Shop fees and requirements.

Is TikTok Shop legit and safe?

It is a genuine platform with real risks, including payment and quality complaints. See whether TikTok Shop is legit and safe.

Sources

Each answer links to a guide that lists its own sources, checked on 11 October 2026.

Sam, Editor at Clariti Digital

Sam, Editor at Clariti Digital.

Need help with this?

Clariti Digital is a UK digital growth agency for established local businesses. We start with a diagnostic, then fix what holds back visibility, enquiries and trust. Call +44 7435 063827 or email sam@claritidigital.com.